Work Experience
Store Office Associate
MicrocenterMaintain the correct amount of change, balancing the safe and preparing for store deposits. Process requests for payment of all invoices, bills, and the store’s credit card. Assist with training, front-end responsibilities, and act as Customer Service Representative, Service Technician, and Store Manager as needed.
Service Technician
MicrocenterIdentify, diagnose, and document hardware or software problems on various computer equipment. Provide technical explanations, do problem analysis, and recommend complete solutions to walk-in customers.
Customer Service Representative
MicrocenterOperate register and process cash and credit transactions, Help organize and display merchandise. Maintain a cash till, handled customer transactions, and maintain the department by ensuring a clean work area was maintained and inventory was accurately tracked.
Head Cashier
Modell's Sporting GoodsTrained, mentored, and supervised new employees and demonstrated proper procedures. Continued previous responsibilities as a cashier, including handling cash transactions and providing customer service.
Cashier
Modell's Sporting GoodsAssess customers’ needs and help select the right product within multiple departments including apparel, footwear, and sporting goods. Operated register, processed cash and credit transactions, and helped organize and display merchandise. Awarded a Grand Slam Award on September 9, 2019.